We're sharing these reviews, so you can get an honest view from Allied Van Lines customers about how they feel about their moving experience.
Regarding your move, our customers are the best source of information. They tell us what works and what doesn't work, and we consider those insights when improving our service. So if you've moved before, please consider telling us what worked and didn't work for you. Your input helps us make your next move better.
We value our customers' opinions and hope you'll find their experiences useful and informative when making your moving decision.
The demeanor and the helpfulness and the positivity of the drivers on both ends. The people who loaded and those who unloaded.
Ann U of Palo Alto, CA
I just think overall everybody was incredibly responsive, specifically the driver and his crew, they were very conscientious and careful.
Mary & Tim P of River Falls, WI
Everyone went above and beyond. Everyone was personable when taking care of my belongings. John was awesome
Cecilia G of Brandon, FL
The delivery team was careful in packing, professional, immediate contacting, the rep was great, and it was a good crew overall.
Joan & Gary P of Smyrna, SC
They met their promise. They gave me the correct window of arrival. They took great care with wrapping the furniture. They took great care with setting the furniture in my new residence.
Natalie H of Austin, TX
The overall professionalism, courtesy and cooperation that we were provided since the beginning of the project. They did an outstanding job and I was very content that the driver and crew was the same. They were excellent.
Robert & Cheryl D of Bristow, VA
The driver and his crew was incredible. They were very personable. I felt comfortable w/ them taking care of my things. They treated my items as if they were theirs. They were enjoyable to be around. They were very professional and caring. It was the smoothest and least stressful move that I've ever had. The driver and his crew are the reason for that.
Theresia P of Exton, PA
The hard work & the great treatment of my items. My goods were delivered b/f I was told they would be. That put the icing on the cake.
Staci L of Irvine, CA
The driver wasn't going to arrive to load until Friday. I was leaving town Thursday. They arranged to get the driver here on Thursday.
Shannon S of Gulfport, MS
The level of srvc and professionalism and humor by all of the individuals that were on the crew and it helps a stressful situation become less stressful.
Darrell F of Pittsburgh, PA
I would say that the beginning of the process, the first contact of the move was positive; and it carried through the delivery to Los Angeles.
John P of Bangor, ME
The overall performance of the ppl that came in. They were confident, had all the necessary equipment, and polite.
Aulay C of Dayton, OH
They did an overall good job, everyone was efficient. We had a situation with the top of the truck, it flew off. They did a good job of communicating with everyone.
Gunten Victoria V of Seattle, WA
The ability of Allied Van lines to work with me on a complicated move. Everyone was very professional and nice. Some of my furniture was moved into storage and everything I received was in good condition. My special request was that the crew unload the boxes and help me put the items in the proper place.
Richard C of Tucson, AZ
The service was great and the driver was good.I would use the driver again,the only issue was he needed more help.I was told internal communication was lacking. I elt the driver communicated with me,and accomodated me during the move.I think they help me on the move,
Sara W of Winthrop, MA
The overall courtesy from everybody and it was a pleasure to work with them. The drivers and movers took extra care of our furniture. They also wrapped it nice. When they delivered the items they said there was a couple of boxes missing. I don't know the status of the boxes and I don't know what boxes are missing. I haven't called the company yet .
Anthony S of Temecula, CA
The team was very professional and fabulous and they were great, I can't say anything better about them.
Mimi R of Rehoboth Beach, DE
I am very satisfied with how Allied is handling my move so far. I've used Allied in the past and they were very professional. My items will not be delivered until the 20th of June.
Lena G of Waxahachie, TX
They were friendly & courteous. They communicated well too. I was satis w/the packing process. I haven't unpacked yet.
Marla W of Albuquerque, NM
A family member referred me on their excellent move and I will highly recommend others. I had a great experience with this move and will highly recommend Allied Vanlines to others. The coordinator and everyone was great and they all followed through.
Joyce D of Brockport, NY
The one lost box and pricing. I have that is missing. Other than that the move was fine. Hardware for putting the shelves together inside the box that is missing.
Greg & Linda D of Newark, DE
I think the communication, and how well they handled the move was great. The guy who moved the piano knew what he was doing. The whole process went smoothly.
Karl&Linda L of Livonia, MI
The price. I think if I did this again I think I can find lower price. There was a weight ticket I'm not sure where it is. In order for me to get reimbursed I would have to have the weight ticket. They never mentioned anything.
Joseph F of Charleston, SC
The crew was very experienced, respectful and timely. There was a delay b/c of the space involved b/c I live on a mountain. The crew got a smaller truck and went above & beyond to accommodate me.
Mari M of Chesapeake, VA
Allied was extremely courteous, easy to work with, very easy to contact, were where they were going to be when they said they were going to be, and reliable.
Christa B of Scottsdale, AZ
This my fourth move w/Allied and I am always satisfied with Allied. Cust srvc is excellent. The driver and crew was excellent. They were very pleasant. They arrived early and I was delighted w/that.
Pat K of Mc Kinney, TX
The overall experience was good. The communication was good and they picked up and delivered on time. The only negative thing I have to say is the driver did not know his 18 wheeler could not come down my street. He had to get another truck and I did not know that I would have to pay extra for it.
Joel G of Glastonbury, CT
They listened to my special request carefully. The movers would pass the info to each other. They took extreme care w/my things. I was pleased overall. They took time w/the move. There were a couple of boxes that should have been sent to storage. I have an antique doll, they handled it w/the care I asked them to.
Mary S of Yorba Linda, CA
My point of contact, Cathy, gave me above average service. She put my needs above everything. The communication was good. There was no surprises. The move was stress free.
Christopher S of Saint Paul, MN
Everyone was so professional and took great care with my belongings. Everyone was great. I had a large piano being moved for my special request and the movers handled it very well with extra care.
Gracie B of Gainesville, FL
Overall, we were very pleased. In between Dec.-Jun. I received a diff price than first stated. No one returned my e-mails and I was concerned that I had to get another company. The rep was excellent. When the stuff came back there was 3 boxes that were opened.
Rana M of Durham, NC
THE CREW WAS PROFESSIONAL, COURTEOUS,& DID WHAT THEY SAID. JORGE & DAVID (DRIVER&CREW) THE DRIVER ARRIVED EARLY TO LOAD ITEMS.
Jordan C of Pasadena, CA
Overall the experience was pleasant. I got a quick appointment for a walk through. The lady rep was nice & proficient. The driver was friendly & he took good care of my goods. I was satisfied.
Aaron L of Leesville, LA
The overall customer service from the driver and the person that estimated our move. I have used them before and had a good experience so that's why I used them again.
Brett S of Jupiter, FL
I was just very happy and very apprehensive about the whole process and they kept in touch with me and went with my schedule. It couldn't get any better.
Beth D of Exton, PA
I've never moved before so I wouldn't know if the service was worth recommending. However, they did a good job, it was quick and efficient.
Jason H of Oswego, IL
Everything went great. Things were wonderful. Everyone was professional and thorough. I was very impressed w/ everyone.
Deb O of Lincoln, NE
The way the crew handled everything with the pick and the delivery. They were very professional & very pleasant to deal with.
Carol M of Longwood, FL
Everybody we dealt with did an outstanding job. They were on time and efficient. They did a good job.
Steve A of Flagstaff, AZ
The driver was great. He was friendly, professional & had a great personality. Allied was great but I was not happy w/the 3rd party they used.
Rick M of Fort Wayne, IN
We were really happy w/ the drivers and the crew. They took great care. It was hot outside and they still did the move w/ out complaining. They worked w/ us. They left a blanket here.
Summer D of Loveland, OH
The personality of the driver and crew. They were very friendly and willing to work with my needs. They were very kind, friendly and quick.
Rolf M of Sturbridge, MA
We already have recommend Allied. The sales person walked me through everything. She was personable & knowledgeable. She sealed the deal over the other vendors. Everything went well. Everyone was fantastic. They were friendly, cooperative, helpful, knowledgeable & worked well as a team. Everything from start to finish was fantastic.
Ray B of Bay City, MI
Allied Van Line's courtesy and their call backs. Their communication overall was the main reason why I gave them a high score.
Marco S of Hollywood, FL
The entire moving process was good from start to finish. The sales person, the packers and the crew were all very professional.
Michael E of Downers Grove, IL
The driver and his crew Mark. Everything went smooth and easy they call me. The driver situation was the best .
Steve O of Hamilton, OH
The constant communication & promptness of the driver & his crew. Allied arrived a full day early which was great.
Amy F of Newark, DE
The care and timeliness. They just did a fabulous job from start to finish. The road to our house was very narrow and could not fit a semi truck so our goods had to be shuttled to our home.
Thomas & Lisa P of Barrington Hills, IL
Because of the gal in Columbus who helped me. The lady in Columbus Ohio was really great, she was fantastic. She gave me a great tip and saved me some money.
Judy R of Columbus, OH
The entire experience from start to finish was great. Everything went smoothly. I was told that the crew would be here 8-2pm and they got here at 8:30. I couldn't have been more satis.
Marie S of Arlington, TX
The driver and crew went above & beyond to keep me updated with the move. They contacted me multiple times. Kara was the lead person.
Susanne R of Las Vegas, NV
Everything was perfect. I was not sure where all our stuff was stored. We had to clean the boxes. We had to clean the plastic containers, the outside.
Qi W of Hoboken, NJ
Allied agents were on time, and packed everything carefully. They asked me questions, and were very thoughtful. The crew did a very good job, and I received follow up phone calls.
Lynda M of Little Rock, AR
The crew and driver were professional, courteous, they took every precaution during the loading and delivery. It was the best customer service I ever had.
Robert S of Pamplico, SC
The service and they had great communication. I needed them to come at a certain time and they accommodated me.
Estate Dodson Estate D of Carpinteria, CA
There was nothing wrong other than communication. They did not let me know that they were not going to delivered on the promise date. They were late on the delivery by one day.
Bob B of Glen Ellyn, IL
The miscommunication of delivery time. It was vacation time and we didn't get it delivered when promised. The driver and the crew was great though. They were a good crew. The only problem was miscommunication.
William N of Berkeley, IL
Everything they did was more than satisfactory. We had a number of antiques that the team had to be very careful w/ and they were.
Richard S of Salem, NJ
There was confusion with the crating crew and what they were suppose to crate and we had to make several calls to get the issue corrected. I do not think I should have to go through issues like that.
Celeste P of Manhattan Beach, CA
The person in Salt Lake City was available. When he was not on the phone, he called back promptly. He went an extra mile in getting a truck.
Barbara M of Salt Lake City, UT
The driver and one helper. They contacted us, never seen ppl work so hard, and they were the best I have ever seen. They were polite and courteous. They were hard working and dedicated. They got everything into place and we were pleased with them.
Mike F of Humble, TX
Everything was clock work, everybody was very professional. More than courteous, friendly, very good about every aspect of the move.
Brian & Cindy K of Walnut Creek, CA
I liked how professional everyone was in coordinating this move. We moved far away. The driver was very professional and friendly.
Tina Y of Yankton, SD
The driver, and his crew was careful, and courteous. The agent was very organized. We used Allied before so we were satisfied.
William & Donna W of Tucson, AZ
I rated a ten b/c of the overall from start to finish. From the first contact to the driver's excellent service and accommodating my quick delivery date needed. I live in a remote area and only the driver and I unloaded. There wasn't a crew on the del. I give the driver excellent marks for all of his help and for the excellent customer service.
Bud L of Apache Junction, AZ
Everything about the move was excellent. It was down to the cleanliness of the truck. As well as the driver who is no less then outstanding.
Joe S of Nevada, TX
In the overall moving, they were so nice and polite. They handled my property with care. I couldn't have asked for better. Anything I asked them to do, they did and more besides. I did the majority of the packing, but they helped me. The men were just wonderful.
Ellen C of Douglasville, GA
The courtesy and the respect shown during the whole process. One packer didn't use much care during the packing process.
Farm Christopher R of Portage, MI
The overall satisfaction of what the reps did. The driver was excellent, he could not have been any nicer. If I had to move again I would get the same driver.
Ronnie J of Jackson, MS
Rosy and the service I received from her. Rosy McCally went above and beyond to make the move happen. She worked with our schedule. she contacted us after hours regarding her progress with the move. She is the reason we chose Allied.
Sandy R of Fredericksburg, VA
The helpfulness of the rep. The efficiency of everything and it was very smooth. I had my t.v crated.
Amanda H of Baltimore, MD
The combination of the skill of the crew, and their flexibility with changes they made on the fly. And their friendliness. They made us feel like we were the customer.
Peter E of Fayetteville, NY
I have moved several times, and I always used Allied. Of all of those different times, this time was the best of all.
Catherine K of Phoenix, AZ
The movers did their work and there was no drama and it was just like a regular work day. 3 hours late.
Keala C of Iowa City, IA
This particular crew did a great job and I appreciated it b/c I used the service before and it was not all that great. This Coleman crew did an exceptional job.
Kevin T of Nashville, TN
The quality of the ppl is what most influenced my rating. Everything was great. I had no problems. The overall move was just good.
Kris S of Freeport, ME
My overall satisfaction. Allied moved me out to Los Vegas and back to Baton Rouge. We have used them for different things. I have always been satisfied. I have antique marble top dresser. They were taken apart. They were not reassembled.
Eileen P of Las Vegas, NV
I was extremely satisfied and pleased. They were efficient, accommodating, polite and very good at what they did.
Diana S of Gretna, LA
After the first contact, nothing went on time. The day before the pick up, I was told they didn't have a truck. Then, the truck wasn't working. I could've gone somewhere else if not the last minute.
Sunil M of Saint Louis, MO
The overall smooth process. Everyone I dealt with was professional & courteous. The driver was great & called to let me know where he was during the trip.
Susan G of Millbury, MA
They were totally pleasant and did their job well. They were totally prepared and knew their business. They did it quite well.
Karen W of Liberal, KS
From the day the move was set-up and priced, everything went smooth. The driver, and crew was great, the office called before the delivery and everything was great.
Bob C of Ypsilanti, MI
The packers made such an impact on the move. Their care and understanding. They kept me informed throughout.
Cynthia W of Spring, TX
I like the drivers and the person who coordinated the move but I wasn't satisfied that the sales person didn't bother to follow up but he was a nice person and I like him.
Fred C of Woodstock, GA
I used Allied before with my overseas move. The main reason I gave a 10 is because I was extremely satisfied with the whole team from beginning to the end, including the rep, driver, and crew.
Gurmit C of Waterloo, IA
The movers and the drivers were courteous, helpful, and they did the extra things that we requested. We asked the movers to move some items. They were very willing and helpful. The move took place during a snowstorm and they did a good job.
Ednid W of Hollister, CA
I know the agent that I booked with, he helped some other family members. He kept me informed all the way through.
Robbie M of Somerset, NJ
Everybody was very responsive and prompt and they did what they were supposed to do when they were supposed to do it.
Geraline S of Highlands Ranch, CO
The overall experience, the initial estimate went great and so was the follow up. The whole experience was positive.
Susan&Tony V of Burbank, CA
There was so much concern and they mostly made me comfortable with every move. They were very flexible towards my schedule. The only thing I was uncomfortable w/ was the time for pick-up and delivery.
Shadfan Nimer A of York, PA
I think Allied listened. It's not easy to move. They were helpful getting me in a good place & making sure my children were in a good place. Neal from Houston was wonderful. He was the contact working w/ me & he was terrific. Everyone was respectful & polite. I would recommend Allied.
Kenneth M of Menifee, CA
From beginning to end the customer service was professional. The driver was wonderful. It all comes down to great communication.
Terri N of Veradale, WA
We had a great driver. He was extremely courteous, timely, and answered our questions. We felt comfortable with him.
Gene L of East Peoria, IL
How smooth everything went. The staff did exactly what I was looking for. Raymond our driver & the crew were exceptional good. We will be using them again when we find a house. Laura answered all my questions and gave me all the info I needed,
Mark A of Canyon Lake, TX
The whole experience was good. The person who did the estimate did a good job as well. We were informed throughout the process.
James F of Palm Beach Gardens, FL
Everything most influenced my rating. They were so professional and so organized. It was like they had a system to do everything. I was very impressed. When my lease is up, I would definitely want to contact them again to do my next move.
Karen L of Shreveport, LA
The driver was very excellent, professional and friendly and made the process easy. The driver packed a model sail ship and I was happy with that.
Brian F of Corpus Christi, TX
The packing process was professional. I didn't have to do much, the crew knew how to do it all. It was a smooth process. There was no moments of stress.
Jacquelyn D of Denison, TX
The care they took with my possessions. I have one complaint. I paid for a box for my large screen TV and the movers didn't use the box. They just put it into the truck with a cover over it.
Sandy J of Brentwood, TN
I moved a lot in my life. This was the best move. The crew was fantastic and never complained about anything. The coordinator didn't communicate the arrival of the truck for loading. I had to call. The driver was efficient and the crew protected my home with mats. They acted like they liked their job and never complained about going up stairs. Johnny and his helper were great. Allied is lucky.
William H of Asheville, NC